Senior Account Manager
Salary:
From £33,000 - £42,000
Role:
Permanent
Location:
Cardiff (hybrid)
Our client is looking for a Senior Account Manager to join their team.
What to expect
● Keeping on top of your clients’ projects; making sure they’re looked after effectively, managing both your own tasks and the core tasks of those that are also involved on the account.
● Working across various platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, YouTube & TikTok.
● You'll be responsible for scheduling content using third party software and crafting engaging copy.
● Responding to social media comments on a client's channels to enhance their communities.
● Working alongside their Paid Ads team, briefing the ads team, reviewing paid ad performance and comfortably discussing results and campaign performance with clients.
● Working alongside their Creative Team, writing creative briefs, helping with the logistics of shoots, assisting with research & idea planning, occasionally required on set.
● Keeping on top of new developments in the social industry and applying these to your work and client accounts.
● Delivering varying work from campaign planning & strategy, summarising data and results, writing reports, copywriting, engagement—both proactive and reactive, scheduling, basic social advertising, keeping on top of social trends & platforms, building landing pages, blog writing, influencer campaigns etc!
● Ensuring work is produced to the best quality, on time and within budget.
● Gain a thorough understanding of your clients’ business’ and major trends shaping their markets.
● Lots of comms with your clients.
The Right Stuff
● Experience and knowledge across a mix of social channels.
● Copywriting skills must be sharp with the ability to write in multiple tones of voices, able to be concise and can spot a typo a mile off
● A strategic thinker that has a strong understanding of both social media strategies and the wider marketing mix.
● A confident communicator—both in person and over the phone.
● Social is fast-paced so previous experience and proven ability to handle a busy workload, prioritise and be flexible is super important.
● You demonstrate initiative at every turn and have a real 'can-do' attitude.
● You smash out good work and take pride in what you do
● Enjoy collaborating with others and working as part of a growing team.
● You're the kind of person who is always looking for and learning from new information and experiences.
GREAT to have but not essential:
● Basic knowledge of Adobe Platforms (Illustrator, InDesign, Photoshop).
● Understanding of Facebook Ads Manager and Facebook Business Manager.
● Experience of working on multiple accounts in an agency environment is preferred.
● An understanding of Asana would be hugely beneficial.
Other Benefits
● Company bonus available, dependent on performance and company profit
● Personal development budget and dedicated development days
● 35 days holiday, including an extra day off for your birthday + Christmas Eve too
● They're pretty relaxed - doctors, dentist, house viewing appointments etc doesn't have to be taken as holiday
● Commission on any new business you bring in
● Great company culture; a supportive and feedback-orientated office environment equipped with team lunches and socials
● Access to their menu of company benefits, varying from blue lens computer glasses to private medical insurance
● Company-wide retreat once a year
● Office based in the city centre
● Pension-related benefits
Apply
If you wish to find out more about this role and apply please contact: